Privacy Policy

Last Updated: June 2026

At Kselect.co.nz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our products.

We comply with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs). By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This may include:

• Identity Data: Name, date of birth (optional, for age verification or promotions).
• Contact Data: Delivery address, billing address, email address, and phone number.
• Financial Data: Payment details (credit card information is processed securely via our third-party payment gateways and is not stored on our servers).
• Technical & Usage Data: IP address, browser type, device information, and details about how you interact with our website (collected via cookies and analytics tools).

2. How We Collect Your Information

We collect information in two main ways:

• Directly from you: When you fill out forms, create an account, make a purchase, or communicate with our customer support.
• Automatically: Through cookies, log files, and web beacons as you navigate through our online store.

3. How We Use Your Information

We use the personal information we collect for purposes including, but not limited to:

• Processing, fulfilling, and delivering your orders.
• Managing your account and providing customer support.
• Sending you order confirmations, tracking details, and updates.
• With your consent, sending you marketing communications, newsletters, and promotional offers about our Korean products.
• Improving our website functionality, product range, and customer service.
• Preventing fraudulent transactions and ensuring the security of our platform.

4. Sharing and Disclosing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as:

• Payment Processors: To securely process your credit card or electronic payments.
• Delivery & Courier Services: (e.g., NZ Post, Aramex) To ship and deliver your orders to your designated address.
• E-commerce & IT Platforms: Providers that host our website and manage our databases.
• Legal Requirements: We may disclose your information if required to do so by law, or to protect our rights, property, or safety.

Cross-Border Disclosure: Some of our service providers or suppliers (such as IT infrastructure or specific Korean brand partners) may be located outside of New Zealand. We ensure that any overseas recipients are required to protect your personal information in a way that provides comparable safeguards to those under the New Zealand Privacy Act 2020.

5. Data Security and Storage

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. We use secure servers, firewalls, and encryption (SSL technology) for sensitive data.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights: Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction of any incorrect or outdated personal information.

If you wish to exercise these rights, or if you want to be removed from our marketing mailing list, please contact us at info@kselect.co.nz. We will respond to your request within the statutory timeframe (usually 20 working days).

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your shopping cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, but please note that doing so may limit your ability to use certain features of Kselect.co.nz.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact our Privacy Officer at:

• Email: info@kselect.co.nz
• Website: Kselect.co.nz